Interview Questions - Medium Difficulty

These are medium difficulty questions that test BA skills and stakeholder management

1. How do you handle conflicting requirements from multiple stakeholders?

I first ensure I understand each stakeholder’s underlying business need, not just the stated requirement. Then, I facilitate discussions or workshops to surface conflicts, prioritize based on business value and project goals, and document decisions transparently. If alignment isn’t reached, I escalate with clear analysis and options for leadership to decide.

2. Can you explain how you approach requirements when the business problem is unclear?

I use problem framing: start with high-level discovery, conduct stakeholder interviews, analyze existing processes/data, and define a clear problem statement. Then I validate it with stakeholders before gathering detailed requirements. This avoids building solutions for ill-defined problems.

3. How do you ensure requirements are both complete and testable?

I apply the SMART criteria (Specific, Measurable, Achievable, Relevant, Time-bound) and maintain traceability from business objectives → requirements → test cases. I collaborate with QA early to confirm requirements are testable, and perform peer reviews to check completeness and gaps.

4. Describe a time when your recommended solution was rejected. What did you do?

I acknowledged the feedback and revisited the solution from the stakeholder’s perspective. I presented alternative options with pros, cons, and business impacts. In one case, my original idea was later adopted after showing measurable value through a pilot. This taught me adaptability and stakeholder empathy.

5. How do you prioritize requirements when everything is marked “high priority”?

I use structured prioritization techniques such as MoSCoW (Must, Should, Could, Won’t) or value vs. effort analysis. I facilitate workshops with stakeholders, focusing on business value, risk, and regulatory needs. This ensures decisions are transparent and aligned with organizational goals, not personal preferences.